Terms & Conditions

Welcome to Paint Technology Solutions

Thanks for using our Services.

Paint Technology Solutions Ltd provides online reporting software called IRIS Intelligent Reporting Inspection Software through our Website at iris-reporting.com.
If You browse any of our websites or use any of our services You agree to comply with and be bound by these Terms. These Terms are binding on any use of the service and apply to you from the time that Paint Technology Solutions provides you with access to the Service.
These Terms are not intended to answer every question or address every issue raised by the use of the service. It is your obligation to ensure that you have read, understood and agree to the most recent Terms.

By registering to use the Service You acknowledge that You have read and understood these Terms and have the authority to act on behalf of any person or company for whom you are using the Service. You are deemed to have agreed to these Terms on behalf of any entity for whom you use the Service.
Paint Technology Solutions Ltd reserves the right to change these Terms at any time.

Updated January 2014


Paint Technology Solutions Ltd”
means Paint Technology Solutions Ltd, a company registered in England and Wales whose registered office is Paint Technology Solutions Ltd, Milton House, 7 High Street, Fareham, PO16 7AN with company number 07845657.

means any data input or imported by You or with Your authority into the Website.

Intellectual Property Rights”
means any registered or unregistered design rights, patents, copyright, database rights, data protection rights, trade marks, service marks, moral rights, know-how and any other intellectual or industrial property rights, anywhere in the world.

“Invited User”
means any person or entity, other than the Subscriber, that uses the Service with the authorization of the Subscriber from time to time.

means the online business software services made available (as may be changed or updated from time to time by Paint Technology Solutions Ltd) via the Website.

means the person or company who registers to use the Service, and, where the context permits, includes any entity on whose behalf that person or company registers to use the Service.

“Subscription Fee”
means the annual subscription fee payable by You in accordance with the pricing set out on the Website (which Paint Technology Solutions Ltd may change from time to time).

means the Terms and Conditions of use herein

means (either iris-reporting.com or painttechnologysolutions.com) any of the images, written material, databases, software or other material available at any Website owned or operated by Paint Technology Solutions Ltd.

means the Subscriber (Individual or Company), and where the context permits, an Invited User. “Your” has a corresponding meaning.

1. Privacy Policy

1.1 Your privacy is important to us. Our Privacy Policy forms part of these Terms.

2. Access Conditions

2.1 You will ensure that all usernames and passwords required to access the website are kept secure and confidential. You will immediately notify Paint Technology Solutions Ltd of any unauthorised use of your passwords or any other breach of security and Paint Technology Solutions Ltd will reset your password.

2.2 When accessing and using the Website You must:
a) not attempt to undermine the security or integrity of Paint Technology Solutions Ltd computing systems or networks or the Website;
b) not use, or misuse, the Website in any way which may impair the functionality of the Website, or impair the ability of any other user to use the Website;
c) not attempt to gain unauthorised access to the computer system on which the Website is hosted or to any materials other than those to which you have been given express permission to access;
d) not transmit or input into the Website any files that may damage any other person’s computing devices or software; content that may be offensive; or material or Data in violation of any law (including Data or other material protected by copyright or trade secrets which you do not have the right to use);
e) not modify, copy, adapt, reproduce, disassemble, decompile or reverse engineer the Website except as is strictly necessary to use for normal operation;
f) only access the Website manually. The use of automated agents, robots, or automated software, other than search engine spiders, to view the site is forbidden;
g) not attempt to build a copy of our Data.

2.3 Paint Technology Solutions Ltd grants You the right to access and use the Website with the user roles according to your Subscription. This right is non-exclusive and non-transferable. You must only use the Website for your own lawful internal business purposes.

2.4 You are fully responsible for the data inputted into the IRIS reporting system and accept that Paint Technology Solutions Ltd can not be held responsible for the technical content provided by You.

3. Intellectual Property Rights

3.1 All Intellectual Property Rights in all the material which comprises the Website including, but not limited to, design, structure, layouts, graphical images and underlying source code belongs to Paint Technology Solutions Ltd. All rights are reserved.

3.2 You acknowledge that, except as otherwise agreed between the parties in writing, all Intellectual Property Rights of Paint Technology Solutions Ltd and the Website shall remain with Paint Technology Solutions Ltd.

3.3 By submitting content to any public area of Paint Technology Solutions Ltd, including blogs, message boards, and forums, You grant Paint Technology Solutions Ltd a royalty-free, perpetual, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content (in whole or in part) worldwide and to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any rights that may exist in such content. You also permit any subscriber to access, display, view, store and reproduce such content for personal use.

3.4 By submitting content You warrant that You are entitled to and have all necessary Intellectual Property Rights over that content.

4. Trademark Notice

4.1 v1.iris-reporting.com, www.painttechnologysolutions.com and the IRIS and Paint Technology Solutions Ltd Logo’s are trademarks of Paint Technology Solutions Ltd.

5. Data Protection

5.1 Paint Technology Solutions Ltd may place information concerning You on a database of internal use only. Paint Technology Solutions Ltd will never disclose your details to any third party unless required to by law, unless specifically instructed to the contrary by the User.

6. Third Party Websites, Goods and Services

6.1 Paint Technology Solutions Ltd may provide links to third party websites that are not affiliated with Paint Technology Solutions Ltd (although Paint Technology Solutions Ltd branding, advertisements or links may appear on these websites) and Paint Technology Solutions Ltd may send e-mail messages to You containing advertisements or promotions including links to third parties. Paint Technology Solutions Ltd makes no representation as to the quality, suitability, functionality or legality of any third party websites which we link to, or to any goods and services available from such websites.

6.2 All matters concerning goods and services that you purchase from a third party website including all contract terms are solely between You and the owner of that website. Paint Technology Solutions Ltd will not be liable for any costs or damages to You or any third party arising directly or indirectly out of any third party website. You hereby waive any claim You might have against Paint Technology Solutions Ltd with respect to any such websites. The Contracts (Rights of Third Parties) Act 1999 shall not apply to this agreement.

7. Disclaimer of Warranties

7.1 You acknowledge that:
a) You are authorised to access and use the Website; v1.iris-reporting.com and www.painttechnologysolutions.com
b) If You are using the Website on behalf of or for the benefit of any organisation then Paint Technology Solutions Ltd will assume that You have the right to do so. The organisation will be liable for your actions including any breach of these Terms; c) The provision of, access to, and use of, the Website is on an “as is, where is” basis and at your own risk;
d) Paint Technology Solutions Ltd does not warrant that the use of the Website will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the Website, including public telephone services, computer networks and the Internet, can be unpredictable and may from time to time interfere with or prevent access to the Website. Paint Technology Solutions Ltd is not in any way responsible for any such interference that prevents your access or use of the Website.
e) It is your sole responsibility to determine that the Website meets the needs of your business.

7.2 Paint Technology Solutions Ltd gives no warranty about the Website. Without limiting the foregoing, Paint Technology Solutions Ltd does not warrant that the Website will meet your requirements or that it will be suitable for your purposes. To avoid doubt, all implied conditions or warranties are excluded in so far as is permitted by law including, without limitation, warranties of merchantability, fitness for purpose, title and non-infringement.

7.3 You warrant and represent that You are acquiring the right to access and use the Website and agreeing to these Terms for the purposes of a business and that, to the maximum extent permitted by law, any statutory consumer guarantees or legislation intended to protect non-business consumers in any jurisdiction does not apply to the supply of the Website or these Terms.

8. Application Performance

8.1 Paint Technology Solutions Ltd denies all liability for the timely operation of the Website when used within an Internet environment, where You or a third party is providing the computer equipment upon which the product is to reside or depend upon for any part of its functionality.

8.2 By accepting these Terms You confirm your understanding that the timely operation of the Internet and the World Wide Web is governed by constraints beyond the control of Paint Technology Solutions Ltd. You accept that Paint Technology Solutions Ltd is not liable for the perceived slow operation of the Website.

9. Subscriptions

9.1 Paint Technology Solutions Ltd may offer a free trial which will allow You to assess if the Website is satisfactory for your purpose.

9.2 Subscription Fees automatically recur annually depending on your subscription package. Subscription Fees begin on your first payment date and are payable in advance of each subscription period. Different Subscription Fees may include access to different Services.

9.3 Your subscription is activated by providing the information required on the payments order form. You will pay Paint Technology Solutions Ltd the charge for the Subscription Fees by credit/debit card through Paypal at the time of order.

9.4 No refund will be given for the cancellation or termination of a subscription.

9.5 A subscription can be cancelled at any time by terminating your Service. When a subscription is cancelled no further payment will be taken by Paint Technology Solutions Ltd.

9.6 If a subscription is cancelled and Subscription Fees prior to the cancellations date remain unpaid, You will be liable to pay all outstanding Subscription Fees to Paint Technology Solutions Ltd.

9.7 You must cancel Your Service. Paint Technology Solutions Ltd will not accept instructions to do so. This is to ensure against fraudulent requests to terminate Services.

9.8 Pricing of Services is advertised on the pricing and subscription pages of each Service Website.

10. Termination & Remedies for breach of these Terms by You

10.1 Paint Technology Solutions Ltd is entitled to restrict, suspend or terminate your subscription or deny You access to the Website without notice in the event of a breach of these Terms.

10.2 Paint Technology Solutions Ltd shall be entitled to disclose your user identity and details if required or requested by the courts or other law enforcement authorities and/or agencies or in such other circumstances as Paint Technology Solutions Ltd in its sole discretion considers reasonably necessary or appropriate.

11. Force Majeure

11.1 Neither party is liable for delay in meeting its obligations due to any cause outside its reasonable control including acts of god, riot, war, malicious acts of damage, fires, electricity supply failure, Government authority.

12. Jurisdiction

12.1 Your use of the Website and any dispute arising out of such use of the Website is subject to the laws of England and Wales.

13. Survival

13.1 Should any provision of these Terms be held to be void, invalid, unenforceable or illegal by a court, the validity and enforceability of the other provisions shall not be affected thereby. If any provision is determined to be unenforceable, You agree to a modification of such provision to provide for enforcement of the provision’s intent, to the extent permitted by applicable law.

14. Absence of Waiver

14.1 Any failure or delay by Paint Technology Solutions Ltd to enforce any of the Terms or to exercise any right under the Terms will not be construed as a waiver to any extent of our rights.

15. Right to Assign

15.1 Paint Technology Solutions Ltd may assign its rights and obligations under these Terms and upon such assignment Paint Technology Solutions Ltd shall be relieved of any further obligation under these Terms.

16. Entire Agreement

16.1 These Terms and the Privacy Policy supersede and extinguish all prior agreements, representations (whether oral or written), and understandings and constitute the entire agreement between You and Paint Technology Solutions Ltd.

17. Confidentiality

17.1 Unless the relevant party has the prior written consent of the other or unless required to do so by law each party will preserve the confidentiality of all confidential information of the other obtained in connection with these Terms. Neither party will, without prior consent of the other, disclose or make any confidential information available to any person, or use the same for its own benefit, other than as contemplated by these Terms.

18. Rights of Third Parties

18.1 A person who is not a party to these Terms has no right to benefit under or to enforce any term of these Terms.

19. Indemnity

19.1 You indemnify Paint Technology Solutions Ltd against all claims, costs, damage and loss arising from your breach of any of these Terms or any obligation You may have to Paint Technology Solutions Ltd, including but not limited to any costs relating to the recovery of any subscription fees that have not been paid by You.

19.2 Your use of any information or materials on this Website is entirely at your own risk, for which Paint Technology Solutions Ltd shall not be liable. It shall be your responsibility to ensure that the Website, its products, services and information, meet your specific requirements.

20. Data Ownership

20.1 Ownership of the underlying data and right to access belongs to the account payer where the account payer is an owner or shareholder of the organisation. If the account payer is not an owner or shareholder of the organisation, for example a Partner, then the data ultimately belongs to the owner or shareholder of the organisation.

21. Limitation of Liability

21.1 To the maximum extent permitted by law, Paint Technology Solutions Ltd excludes all liability and responsibility to You (or any other person) in contract, tort (including negligence), or otherwise, for any loss (including loss of information, Data, profits and saving) or damage resulting, directly or indirectly, from any use of, or reliance on, the Service or Website.

21.2 If You suffer loss or damage as a result of Paint Technology Solutions Ltd’ negligence or failure to comply with these Terms, any claim by You against Paint Technology Solutions Ltd arising from Paint Technology Solutions Ltd’ negligence or failure will be limited in respect of any one incident, or series of connected incidents, to the Access Fees paid by You in the previous 12 months.

21.3 If You are not satisfied with the Service, Your sole and exclusive remedy is to terminate these Terms.

22. Support

22.1 Paint Technology Solutions Ltd aims to (i) respond to emailed software support queries within 24 hours of them being raised, and to (ii) to resolve technical queries within 5 days of them being raised but does not warrant that this will be the case.

22.2 The support service is intended to provide timely, informal help and as such any reliance placed upon it is at Your risk. Any opinions or statements made by a support agent should be checked with a relevant professional. To the fullest extent permissible by law Paint Technology Solutions Ltd does not accept any responsibility for the opinions or statements expressed by its support agents. Without this limitation of liability we would not be able to provide this service.

22.3 Paint Technology Solutions Ltd reserves the right to withdraw support from You if You send malicious, offensive or illegal support requests, or Your usage of the support service is excessive. The meaning of the terms “malicious”, “offensive” and “excessive” is to be determined at Paint Technology Solutions Ltd’ sole discretion.

23. Custom Development (Bespoke solution)

23.1 By paying for a Custom Development (bespoke solution) project (v1.iris-reporting.com) you acknowledge that you are paying for the prioritisation of development work only. You will have no rights to the Intellectual Property Rights created or advanced as a result of your payment.
For clarification, all Intellectual Property Rights as outlined in Clause 3 will apply to any and all Custom Development work.

23.2 After a period of one month from the estimated completion date You agree that no further development work will be expected of Paint Technology Solutions Ltd. Any further development work required after this period would require re-negotiation for which You would be charged.

Privacy Policy

At Paint Technology Solutions Ltd we recognise the importance of your privacy. This policy outlines the information we collect, how we use it and how we safeguard your information.
Paint Technology Solutions Ltd may be required to revise this Privacy Policy in the future to comply with any applicable European regulations, in order to utilise new technologies or to improve your iris-reporting experience, so please check back periodically.
This Privacy Policy forms part of, and should be read in conjuction with, our Terms and Conditions.

When you access IRIS-Reporting

v1.iris-reporting.com uses cookies to store and collect information about your usage of the Website in order to enhance your online experience and to help us improve the quality of our services.
When you access iris-reporting.com, your computer automatically sends us information such as the URL on our Website that you have visited, your IP address, your browser type and language, and the date and time of your request.

When you sign up to IRIS-Reporting

Paint Technology Solutions Ltd collects personal information when you register on the Website. Your information will be stored confidentially by us and only used by Paint Technology Solutions Ltd in order to provide you with access to our services and information that we believe will interest you. Your personal details will never be passed on to any other companies or third parties including affiliates and will never be added to any third party mailing lists or databases unless you opt in to do so.
Paint Technology Solutions Ltd may also use information about our users in statistical aggregate form. This is non personal information and simply refers to information such as the number of registrations, traffic patterns and Website user trends.

When you contact us

If you contact us via email, your details and a history of the communication will be stored by us in order for us to deal with enquiries adequately and improve our customer support services.

Links and affiliated websites

v1.iris-reporting.com and www.painttechnologysolutions.com may contain hypertext links to other sites, advertisers and other third parties. By clicking on any of these links, you are leaving our Website. Paint Technology Solutions Ltd has no control over the information collected by any third party after you have left the Website. Paint Technology Solutions Ltd encourages you to read their privacy policies.
The data collection and usage practices of any third party linked to Paint Technology Solutions Ltd are not covered by this Privacy Policy. Paint Technology Solutions Ltd assumes no liability and is not responsible for any practices of such third party web sites, including their privacy practices or content.

What is Personal Information?

Personal information is information you provide to us which personally identifies you including your name, address and e-mail address.

What is Non Personal Information?

Non personal information is collected and recorded about users when they use the Website. This information is collected into groups so that it no longer reflects or represents any individual user and is used purely for statistical purposes. This information may include financial information.


If you have published your organisation publicly on any of our websites then we reserve the right to use your organisation name and logo in any of our marketing material. Marketing on our websites includes testimonials, case studies and publishing your organisation’s logo and contact details in our public directories.

What is an IP address?

Each Internet connection is identified by a unique address which is referred to as an IP address (Internet Protocol address).
An IP address is made up of four numbers, separated by dots, for example: This address allows any website visitor to be identified with the co-operation of the relevant Internet Service Provider (ISP). In practice an ISP would not give out this information because they would be in breach of the Data Protection Act. You should be aware that it is technically possible to connect an IP with a user with the help of a court order and the relevant ISP.
Some ISPs publish the name of the company or individual who uses the connection which allows anyone to see who is using that IP from central registries held by R.I.P.E. and other Regional Internet Registries (RIR). You can check if your IP address is listed using the whois service provided by all RIRs.